Unable to Log In

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Silvaran
Posts: 2
Joined: Tue Sep 19, 2017 6:46 pm

Unable to Log In

Post by Silvaran » Tue Sep 19, 2017 6:54 pm

Haven't had a lot of time to play lately but I tried to sign in today and it keeps telling me my password is wrong. Is there any way I can go about recovering my password?

Icon
Posts: 444
Joined: Wed Feb 08, 2017 2:26 am

Re: Unable to Log In

Post by Icon » Tue Sep 19, 2017 7:48 pm

You can login loop for many reasons. One is incorrect pw. Are you sure you have the incorrect pw? Have you tried updating your POL? How long has it been since you last logged in?

Here is the thread on how to update POL (there is a download with ashita ready to launch configured with the new POL): http://kupoffxi.net/viewtopic.php?f=4&t=382

Silvaran
Posts: 2
Joined: Tue Sep 19, 2017 6:46 pm

Re: Unable to Log In

Post by Silvaran » Tue Sep 19, 2017 8:02 pm

My last log in was near the beginning of the month. I did just did the POL update to make sure that wasn't the issue but I still can't log in. I'm sure I'm misspelling my password. I made a new account earlier to see if it was a connection issue earlier and that went through fine.

Icon
Posts: 444
Joined: Wed Feb 08, 2017 2:26 am

Re: Unable to Log In

Post by Icon » Tue Sep 19, 2017 8:08 pm

If you sign into IRC and pm me we might be able to recover your acct.

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