Can't login

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Loki
Posts: 9
Joined: Tue Sep 12, 2017 9:09 pm

Can't login

Post by Loki » Sat Sep 16, 2017 9:41 pm

I just created two new characters, and now i can't log into any of them to play. Any ideas as to why or how to fix it? Tried deleting the characters but they keep showing back up after i relog into the character select screen. Any help is appreciated :)

Icon
Posts: 452
Joined: Wed Feb 08, 2017 2:26 am

Re: Can't login

Post by Icon » Sat Sep 16, 2017 11:50 pm

There was an issue with the database server which was holding up logins. The issue has been resolved and we've made changes so the server will automatically recover from such issues. You should be able to play now.

We've disabled players ability to delete their own characters because recovering characters is quite a pain. Also when multiple characters are on the same account the wrong character can end up being deleted. If you do need a character deleted contact the staff and we can help you. Thanks.

Loki
Posts: 9
Joined: Tue Sep 12, 2017 9:09 pm

Re: Can't login

Post by Loki » Sat Sep 16, 2017 11:58 pm

Ok thanks a lot!

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